Ben Hindson2025-03-31Trustindex verifies that the original source of the review is Google. Niveau were great to work with. We engaged them as they were able offer a wrap around service. They did everything – design, consent and the entire build, landscaping and pool house. They were great with communication and quick to respond, Dion, Ryan and Ben were great (As were all the others involved). The finished pool and landscaping is finished to such a high standard. Following the completion, we have had great support with the pool system. So happy we used Niveau ! Thanks Ashleigh Haynes2025-03-29Trustindex verifies that the original source of the review is Google. Thank you so much Dion for your excellent service in providing us our new pool cover. After getting many quotes from companies in Auckland and finding the exact same product at Niveau in Christchurch for many thousands cheaper, we were absolutely rapt with how quickly and professionally the product was delivered and installed by Dion and his team and we would highly recommend this company to anyone wishing to buy or upgrade their pool cover no matter where you are based in the country. Easiest 5 star review ever. Jessica C2025-03-25Trustindex verifies that the original source of the review is Google. We employed Niveau Pools and Construction to install a raised garden and glasshouse area at the back of our garden and are extremely satisfied with the result. The ground area was prone to flooding in heavy rain so Niveau worked on a great solution for drainage and a raising of the area to enable ease of this. Communication was clear and the workmanship and quality was exceptional. The level of excellence was exactly as expected of a well respected and established company. Jim Hawker2025-01-23Trustindex verifies that the original source of the review is Google. We couldn't be happier with the outstanding service we received from Dion and the team at Niveau Pools! From start to finish, their professionalism and attention to detail were second to none. They were incredibly thorough, explaining the entire process clearly and offering excellent explanations about the range of options. They were able to answer all of our many questions, and made every step of the project feel seamless—nothing was ever a problem. The workmanship was absolutely top-notch, with every detail executed to perfection. The staff were friendly, approachable, and always happy to explain what they were doing at each stage of construction. They also collaborated exceptionally well with our pool and building design architect, answering all of his questions to ensure every aspect of the project came together smoothly. Our project was in Dunedin, and the Niveau team travelled from Christchurch to complete the work. Despite the additional logistics, their charges for travel, accommodation, and meals were very modest, which speaks to their integrity and customer-first approach. They set up front the project timeframes which they always adhered to. They also kept the site very clean and tidy throughout the process, which we truly appreciated. Once the pool was complete, they went above and beyond by making a follow-up visit to thoroughly explain how to operate all the pool equipment and ensure we could maintain the highest standard for our water quality. This of course is helped by the excellent pool equipment they install which essentially means the pool “admin” is almost nothing. It was a privilege to work with Niveau Pools, it is not hard to understand why they have been in business for so long as they have successfully unlocked the magic formula that combines outstanding workmanship with an incredible level of service all delivered at a very reasonable price. We cannot recommend Niveau Pools highly enough—Dion and his team truly set the standard for excellence in their field. If you're considering a pool project, look no further. Thank you, Niveau Pools, for bringing our vision to life! Jim & Jo Hawker mark metzger2025-01-20Trustindex verifies that the original source of the review is Google. We have been actively working along side Niveau Pools for approximately now for 12 years across numerous large scale , high end Architectural homes in Christchurch . constructing these type of homes and delivering unwavering quality and service is made much easier if you involve the right team along with you and Niveau certainly have achieved that with us . We wouldnt consider using any other pool Company Margarita de Garrou2017-07-04Trustindex verifies that the original source of the review is Google. We were looking for someone to fix our pool after the February quake, we were recommended Niveau Pools and they were brilliant! The start was slightly delayed from when it was supposed to be but the weather didn't help. Once they were able to start the job it was very professionally done. The pool is in our rental place and the tenants were very happy that there was no mess to clean up at the end of each day and the people were very professional, nice and helpful. Fix came to what the quote was and there was no other hidden surprise costs. If you're looking for someone to fix / build your pool I will definitely recommend you give Niveau Pools a call!